Refund & Returns Policy ♡
Refund & Returns Policy ♡
At Serenity Handmade Jewelry, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item(s) within 14 days of receipt for a refund.
Items must be returned in their original condition and packaging. If an item arrives broken, please contact us immediately for a refund. To initiate a return, please contact us at returns@serenityhandmadejewelry.com.
We will provide instructions on how to proceed with your return. Once we receive and inspect your returned item(s), we will process your refund. Please note that shipping and handling fees are non-refundable.
Thank you for shopping with Serenity Handmade Jewelry! ♡