Delivery

Important Delivery Information for Serenity Handmade Jewelry Customers

Dear Valued Customers,

We are thrilled that you've chosen Serenity Handmade Jewelry for your exquisite jewelry needs. We want to ensure that your shopping experience is as seamless and enjoyable as possible.

Please Note: Due to the unique nature of our handcrafted jewelry, we kindly ask you to expect a delivery timeframe of 2-4 weeks from the date of your order. This period allows us to meticulously prepare and ship your bespoke pieces, ensuring they meet our high standards of quality and craftsmanship.

We understand the excitement and anticipation that comes with waiting for your order. If, however, you have not received your item(s) after 4 weeks, please do not hesitate to reach out to us. You can submit an inquiry through our Contact Form on the website, and our dedicated team will promptly look into the status of your order. We request that you wait until the 4-week period has passed before making an inquiry, as this allows sufficient time for shipping and delivery processes.

Your patience and understanding are greatly appreciated. We are committed to providing you with not only beautiful jewelry but also exceptional customer service.

Thank you for choosing Serenity Handmade Jewelry. We can't wait for you to receive and enjoy your special pieces!

Warm regards,

The Serenity Handmade Jewelry Team